Consumer Rights in Singapore
As for the course of action, local consumers can seek help from the Consumers Association of Singapore (CASE), while tourists can seek help from the Singapore Tourism Board. These non-legal options are less of a hassle and should be pursued first.
If the above are not effective, consumers may lodge a claim at the Small Claims Tribunals. Most claims qualify to be under the jurisdiction of the Small Claims Tribunals, provided that the claim is for an amount less than $20,000. Claims must be lodged within 2 years of the action that resulted in the claim. Read our other article on how to make a claim at the Small Claims Tribunals.
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- What to Do if a Carousell Seller Goes MIA after Getting Paid
- What Can You Do if You Were Sold a Defective Product in Singapore?
- How to Get Back Your Money from a Company That’s Closing Down in Singapore
- How to Resolve Disputes with Car Dealers
- How Does the Hire-Purchase Act Protect Consumers in Singapore?
- Guide to Lemon Law in Singapore
- Unfair Contract Terms Act: UCTA in Singapore
- Consumer Protection in Singapore: Unfair Sales Practices
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- Is Ticket Scalping Legal in Singapore? Risks Faced by Buyers/Sellers
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- Counterfeit Goods: Is it Illegal to Sell or Buy Them in Singapore?
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