Consumer Rights in Singapore

Published on May 14, 2010

Got conned in Singapore? Fear not. Consumers are protected under the Consumer Protection (Fair Trading) Act. More information on this Act may be found on the website of the Ministry of Trade and Industry.

As for the course of action, local consumers can seek help from the Consumers Association of Singapore (CASE), while tourists can seek help from the Singapore Tourism Board. These non-legal options are less of a hassle and should be pursued first.

If the above are not effective, consumers may lodge a claim at the Small Claims Tribunal. Most claims qualify to be under the jurisdiction of the Small Claims Tribunal, provided that the claim is for an amount less than $10,000. Claims must be lodged within one year of  the action that resulted in the claim. See how to make a claim at the Small Claims Tribunal.