Elder Abuse in Singapore: What are the Penalties & Protections?

As Singapore’s population continues to age, the issue of elder abuse has become an increasingly pressing concern. With longer life expectancies and smaller family units, more seniors are finding themselves in vulnerable situations – sometimes at the hands of the very people they trust.
Elder abuse can take many forms, from physical violence and neglect to financial exploitation. Often occurring behind closed doors, such abuse frequently goes unreported due to the victims’ fear of retaliation or financial dependence on the abuser, or simply a lack of awareness that they are being mistreated.
Elder abuse is not just a private matter – everyone has a role to play in safeguarding the dignity and wellbeing of our seniors. In this article, we explore the various forms elder abuse can take, examine how Singapore’s laws and policies aim to prevent and address such mistreatment, and offer guidance on what you can do if you suspect an elderly person is being abused. It will cover:
- What is elder abuse?
- The legal framework governing elder abuse in Singapore
- The legal remedies and protections available for elder abuse in Singapore
- Some practical steps to take if you suspect elder abuse
What is Elder Abuse?
While there is no legal definition of “elder abuse” in Singapore, the Ministry of Social and Family Development (MSF) defines “elder abuse” as any intentional or negligent act by a caregiver or a trusted individual that puts the safety or wellbeing of an elderly person at risk. As a result of such acts, the elderly person could suffer from stress, anxiety, depression, sleeping difficulties or even misuse drugs and alcohol to cope with the abuse.
As such, spotting the signs of elder abuse is the first step in stopping it. Elder abuse can take many forms such as:
- Physical abuse. This involves causing any form of physical injury to an elderly person, including but not limited to hitting, slapping or shoving. There are several signs you should look out for: unexplained injury marks such as bruises and scars, sprains and dislocations, broken spectacles, or rope marks indicating constraints on movement.
- Neglect. Failing to provide medical care, adequate food, clothing, lodging or other daily necessities, and leaving an elderly person in unhygienic or unsafe living conditions, could amount to neglect. The elderly person could appear untidy (e.g., wearing dirty clothing), sick, unusually skinny and malnourished.
- Emotional or psychological abuse. This refers to acts such as verbal assaults, threats, intimidation, humiliation, restraining the elderly person from leaving the house and socialising with others, and any other controlling behaviour that instils fear and anxiety. This might make the elderly person act in a way that resembles dementia, such as mumbling to themselves, rocking or sucking fingers and items (these are common self-soothing behaviours to cope with agitation and anxiety).
- Financial abuse. In the context of elder abuse, this refers to someone taking, using, or controlling an elderly person’s finances without their full awareness or permission. It could be a family member, caregiver or even a stranger, repeatedly stealing the elderly person’s money or valuables, tricking the elderly person into giving them access to bank accounts, or pressuring them to make changes to their wills. MSF recognises that financial abuse, in particular, is an emerging issue and complex one, as it may not always be easy to distinguish between imprudent financial decisions or financial abuse.
Is There a Legal Framework Governing Elder Abuse in Singapore?
While elder abuse is not a separate criminal offence in Singapore, this does not mean that there is no legal framework governing elder abuse in Singapore. The three most relevant pieces of legislation that regulate acts amounting to elder abuse are:
- Vulnerable Adults Act
- Penal Code
- Protection from Harassment Act
Vulnerable Adults Act
The Vulnerable Adults Act (VAA) is a dedicated legal framework which seeks to protect vulnerable adults. Vulnerable adults refer to persons who are 18 years or older with a mental or physical condition, and who are not able to protect themselves from:
- Abuse: Physical, emotional or psychological abuse as discussed above, and any acts that control, dominate or deprive the vulnerable adult;
- Neglect: Not being provided with the daily necessities as described above; and
- Self-neglect: Not being able to take care of themselves, such as by refusing food and neglecting personal hygiene, and inflicting self-harm upon themselves, often due to mental conditions.
Such vulnerable adults include the elderly, especially those who have dementia, difficulty moving around, or are suffering from other age-related health issues.
The VAA provides protection against vulnerable adults by empowering the courts to issue certain protective orders (discussed in detail below), such as a restraining order, which restrains the abuser from abusing or further abusing the vulnerable adult.
For example, in 2022, a 53-year-old man verbally abused his 90-year-old mother and made her undergo a rigorous exercise regime despite her spinal pain issues. Due to his mother’s dementia and adjustment disorder with depression, she was considered a vulnerable adult. The district judge reviewed recordings of the son shouting at and scolding his mother, including repeatedly hurling vulgar phrases at her, and found that he had verbally abused her to the extent that it had affected her emotional state. Under the purview of the VAA, the judge issued orders restraining the man from further abusing his mother, for him to undergo counselling, and for his mother to be supervised by a protector (appointed senior officers from MSF’s Adult Protective Service). A protector is empowered to enter the vulnerable adult’s home to assess the situation and act on concerns about abuse.
Penal Code
Specific forms of elder abuse can also amount to criminal offences under the Penal Code. Such offences include:
- Voluntarily causing hurt, where hurt is intentionally caused to an elderly person. In 2021, a 30-year-old man, Koh, was found guilty of voluntarily causing hurt to his 68-year-old mother by hitting her with a remote control, punching her in the face and using a metal padlock to assault her groin between 2017 and 2020. The victim was hospitalised three times and placed in a safe house (a temporary location to protect her from further abuse until further care arrangements can be made), but she insisted on returning home each time. She initially refused to report her son’s behaviour, concerned that it would affect his future, but eventually reported the abuse in June 2020. Koh was sentenced to jail for 56 weeks.
- Criminal breach of trust, such as where a person dishonestly uses an elderly person’s property or money that was entrusted to a person, for his/her own benefit. In 2021, a former stockbroker, Tan, was found guilty of criminal breach of trust. As a remisier, he was in charge of helping clients execute their share orders and earn a commission from each transaction. The victim, an 87-year-old homemaker, had a trading account managed by Tan, and she would call him every time she wanted to buy shares. Over a six-year period, he was entrusted by the victim with blank cheques that she had pre-signed. He had informed her that he would fill out the cheques himself and use them to purchase the shares. However, instead of doing so, Tan deposited the money into his own bank accounts for his own expenses. Even after he had stopped being a remisier with the company, he continued to obtain cheques from the victim. In total, he cheated the victim of over $128,000. He was sentenced to jail for 15 months and 4 weeks, with the judge highlighting the victim’s vulnerability due to her age and lack of educational qualifications.
- Cheating and dishonestly inducing the delivery of property, such as where an elderly person is deceived into handing over their property or money to you. In 2020, a lady was found guilty of cheating her 76-year-old friend, who had a mild intellectual disability, into withdrawing his entire Central Provident Fund (CPF) savings of more than $53,000 and handing over to her at least $500 of his salary every month from 2000 to 2013. She had told him that the money would be used for Singapore’s late founding prime minister, Lee Kuan Yew. The lady was sentenced to 2 years and 3 months’ jail.
Protection from Harassment Act
Lastly, some forms of emotional or psychological abuse towards the elderly, such as harassing, insulting or threatening actions, may also fall under the purview of the Protection from Harassment Act (POHA), which was enacted in 2014 to protect individuals from various forms of harassment. Under the POHA, it is an offence for a person to:
- Threaten, abuse or insult (whether by behaviour, words or other forms of communication) with the intention to cause and actually cause another person harassment, alarm or distress.
- Threaten with the intention of making a person believe that physical violence will be used against them.
While POHA does not mandate a minimum number of actions, the above conduct must have occurred multiple times over a prolonged period of time. The POHA applies to any person of any age, and can be used to cover instances of elder abuse, especially those that are emotional or psychological in nature.
One such instance of harassment was found in an elder abuse case in 2019, where a 28-year-old man was found guilty of harassing his 59-year-old mother. After a night of clubbing and drinking, he returned home in a drunken state and asked his mother for a hug, but was refused. He began questioning his mother in a vulgar manner, kicking the door, slamming the gate and punching his mother’s fiance’s face. Later in the year, he returned to his mother’s house to ask for $10,000 but was rejected, and he started throwing furniture in the house. This led his mother to fear that he would hurt her physically. The man was sentenced to jail for 2 weeks and was fined $1,500 for harassing his mother while intoxicated.
You may wish to refer to our other article for a more detailed guide to POHA.
What Legal Remedies and Protections are Available for Elder Abuse in Singapore?
The three key legal frameworks provide different degrees of legal protections. Therefore, depending on the elderly person’s exact situation, and which legal framework the abuse comes under, the legal recourse that he/she would have may differ.
Vulnerable Adults Act
Under the VAA, if an elderly person is currently being abused or neglected or is at a risk of abuse or neglect, the court can issue the following protective orders to ensure his/her protection and safety:
- Restraining Order which restrains the abuser from abusing or further abusing the elderly
- Exclusion Order which bars the abuser from entering the elderly person’s home
- Non-Access Order which prevents the abuser from going to locations frequented by the elderly person
- Non-Communication Order which restraints the abuser from further contact with the elderly person
- Expedited Order, which is a temporary order issued by the court if the elderly person is already being abused or in immediate risk of being abused.
The VAA also empowers the Director-General of Social Welfare (Director) and appointed senior officers from MSF’s Adult Protective Service (Protectors, as mentioned above) to directly intervene to protect elderly persons from abuse and neglect, when their family members are no longer able to provide care for them, even with community support services like the Community Networks for Seniors programme.
The Director or Protectors are allowed to enter private premises to investigate the suspected abuse, and if necessary for the elderly person’s safety, arrange for temporary relocation to a safe accommodation such as a shelter or disability home. The Director or Protectors then have to apply for a protective court order within 14 working days to safeguard the wellbeing of the elderly person.
The process of applying for a protective order is as follows:
- Filing an application: Apart from the appointed MSF officers and an approved welfare officer from a Protection Specialist Centre, the elderly person, their donee/deputy or a family member (above 21 years’ old), may file an application for a protective order at the Family Justice Courts (Family Protection Centre) or at a Protection Specialist Centre. You may apply in person or using the Integrated Family Application Management System (iFAMS). A donee is someone that the elderly person has appointed through a Lasting Power of Attorney (LPA) to make decisions on their behalf regarding their personal welfare, property and financial affairs, in the event that the elderly person does not have mental capacity. A deputy is someone appointed by the court to make decisions on behalf of the elderly person, if they are assessed to lack mental capacity and have not appointed a donee. You can refer to the process of filing for a protective order here for more information.
- After filing your application, you may meet a court family specialist (if you filed at the Family Justice Courts) or a social worker (if you filed at a Protection Specialist Centre). During the sessions, the court family specialist or social worker will provide you with the key details of the application process, discuss matters pertaining to the elderly person’s safety and evaluate your needs (and whether more support is needed from other community and support agencies). You should be prepared to share with the court family specialist or social worker the reason why you filed an application.
- If required, you will need to appear before a duty judge to confirm the truth of the information in the application. Afterwards, if your application is successful, the judge will issue a summons to the respondent (otherwise, your application will be dismissed). The summons is a court document that instructs the respondent (i.e., the alleged abuser) to attend a court session (referred to as a court mention) on a specific date and time. You will also be similarly issued a slip with the same date and time to attend the mention. At this juncture, the judge may issue an expedited order if deemed necessary.
- At the court mention, the respondent will be informed of the allegations made against them in the application. If the respondent admits partially or fully to the allegations, the court may issue a protective order for the vulnerable adult. The court may also direct the parties to undergo counselling, depending on the case. If, however, the respondent does not admit and agree to the application, the court may refer both parties to attend a counselling session or family conference with a court family specialist and/or schedule a subsequent mention or case conference for parties to prepare for a hearing. Both you and the respondent will present your cases to a judge and the judge decides whether or not to issue a protective order. You may file an appeal within 14 days of the decision, if you are not satisfied with the outcome.
- If, and after, the court issues a protective order, the respondent is expected to follow the court order. If the respondent breaches the court order, it becomes a criminal offence, and you may file a police report.
Criminal offences
If you witness any abusive actions towards elderly persons that could amount to a criminal offence (i.e., voluntarily causing hurt, criminal breach of trust, cheating), you should lodge a police report for further investigation and prosecution. The police will collect evidence by gathering statements, conducting witness interviews and reviewing the necessary documents (e.g., banking transactions, medical records or CCTV recordings, where applicable).
If there is sufficient evidence, charges may be filed, and court proceedings will commence. Upon conviction, the accused will face penalties including jail terms, fines and/or caning (depending on the nature of the offence).
If the victim is a vulnerable adult (e.g., an elderly person with dementia), the punishments can be harsher (up to two times the maximum prescribed penalty for the offence) due to a provision that allows for enhanced penalties under the Penal Code.
POHA
Under the POHA, you can apply for a Protection Order (PO) to protect an elder abuse victim from future harassment. Such harassment could include using any threatening or insulting behaviour or words, or even publishing personal information via social media or sending letters/messages that seek to threaten the elderly person. Under a PO, the harasser must stop harassing the victim. If a PO is breached, the harasser may be fined up to $5,000 and/or jailed for up to 6 months.
You may wish to refer to our other article that details how to apply for a protection order under the POHA and how it works.
Civil action
Elder abuse victims can also pursue civil action to recover money, property or the value of the property that was wrongfully taken from them. This includes cases where their money or property was taken without their consent or through deception.
Deputies and donees can also pursue civil action on behalf of elder abuse victims, as they are empowered to act in the best interests of the person they represent. This is especially if the elder abuse victim has lost mental capacity – for example, due to dementia – and the victim is not in the position to personally file for legal proceedings.
In 2022, a blind 84-year-old woman recovered nearly $1.37 million owed from the rental and sale proceeds of her late husband’s shophouse by two of her children. The High Court found that the two children had exploited their mother’s blindness and old age, and obtained her signature for a gift document that stated that $1.36 million of her share of the sale proceeds would be given to the two children. No one else was aware of this gift document, apart from the son’s friend who processed the sale of the property. As the 84-year-old woman did not know or validly consented to transferring half of her share of the shophouse by signing the gift document, the transfer of the property was ruled as invalid.
Deputyship and LPA
While the above cover the remedies that an elderly person can claim in an elder abuse case after it has occurred, elderly persons can take steps pre-emptively to avoid being financially abused. This step involves completing a legal document called the Lasting Power of Attorney (LPA). With an LPA, elderly persons can personally select a trusted person (the donee) to make decisions on their behalf if they lose their mental capacity one day.
However, an LPA must be made while the elderly person still has mental capacity. Under the Mental Capacity Act, a person lacks mental capacity if they are unable to make specific decisions themselves due to a condition affecting their ability to think properly. This can happen if they are unable to understand information related to the decision, remember that information long enough to make the decision, use or weigh the information when deciding what to do, and communicate their decision.
Applying for an LPA would remove the need for loved ones to apply for a Deputyship order, which is a court-authorised appointment of a deputy if no LPA exists when the elderly person loses his/her mental capacity.
You may refer to our other article should you wish to know more about applying for an LPA.
What are Some Practical Steps to Take If You Suspect Elder Abuse?
If you suspect elder abuse, consider the following steps:
- Speak privately with the elderly person. Choose a quiet, comfortable location away from the person whom you suspect is the potential abuser, and use open-ended questions to ask if everything is okay at home. Avoid using leading language. These questions could include:
- How do you feel when people talk to you at home?
- Can you tell me more about the help you are receiving in terms of medical care?
- What does a usual day look like for you?
- How are you managing your finances these days? Are you receiving help?
- Have there been any changes in your living situation?
Give the elderly person some time to respond and observe their body language and facial expressions for signs of hesitation, withdrawal or fear. Listen attentively, and reassure them that help is available if needed.
- Watch for indicators that may suggest abuse or neglect. These could be physical injuries such as unexplained bruises, cuts, burns or pressure sores and emotional cues such as a sudden withdrawal from others and anxiety. Observe the living environment of the elderly person and look out for unsanitary conditions. Be on the alert for financial irregularities such as unusual charges to their credit cards (if any) or deductions from their debit accounts, signing of major financial documents (e.g., sale or purchase of real estate), missing belongings or unpaid bills.
- Document observations clearly. Record the date, time, and details of the incident (e.g., who was present, what you saw, heard or were told). With the elderly person’s consent, take photographs and preserve bank statements, medical reports and recordings as necessary. These may be useful pieces of evidence to support any future investigations or legal actions.
- If there is immediate danger or you suspect a crime has occurred or is occurring, contact the Singapore Police Force . Police intervention is crucial in emergencies involving immediate threats to safety, severe cases of physical abuse and neglect, and ongoing violent behaviour from a caregiver or family member.
- If there is no immediate danger but you are concerned that harm may occur, you can seek assistance from the 24-hour National Anti-Violence and Sexual Harassment Helpline at 1800-777-0000 or make an online report using the NAVH Reporting Form.
- You may also report elder abuse cases to MSF. MSF has a network of social services that seek to address elder abuse cases. The Adult Protective Service investigates suspected abuse, neglect or self-neglect of vulnerable adults (including seniors) under the VAA, conducts risk assessments and refers the matter for legal intervention or make temporary orders for safe relocation if necessary. Family Service Centres provide counselling, support, financial aid and other necessary resources to families, especially where there are early signs of elder abuse and caregiver stress. You can make a report via the integrated MSF consolidated hotline at 1800-111-2222.
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Elder abuse can take many forms, whether it is physical violence, emotional abuse, or financial exploitation. However, no one should suffer in silence – especially not our seniors, who should be treated with respect and dignity, and should be protected. While elder abuse can be difficult to spot or confront, understanding the signs of abuse, the avenues for support or legal recourse, as well as the practical steps to take to start addressing elder abuse, is critical.
Existing legal frameworks, such as the VAA and POHA, offer protection from abusive actions, including those directed at vulnerable seniors. In particular, the VAA enables immediate intervention through court orders, temporary guardianships or safe relocation. For serious cases of abuse, the abusers can even be convicted of a crime and be imprisoned. Elderly persons can also seek a PO under POHA, or file a civil lawsuit and claim for damages and the return of any money or property that has been wrongfully taken from them.
Pre-emptive planning tools like the LPA help seniors secure support from the people they trust before they are unable to make the decisions themselves. As of October 2024, about 56,000 Singaporeans aged 50 and older have appointed donees through an LPA.
A lawyer can help clients draft and execute an LPA, obtain protection orders, file civil suits, and represent them in court. Seeking early legal help ensures that both the immediate safety and long-term welfare of elderly persons are addressed effectively. By staying informed and taking timely action, families, caregivers and the community can better support vulnerable seniors and uphold their rights.