In a landscape of businesses both large and small, it is crucial to know your rights as a consumer, especially when you are facing a business conducting itself dubiously. What do you do when you feel like you have been dealt with unfairly by a business? Is it possible to get a refund for a defective good? We’ve put together a guide for you to manage these sticky situations.
Being a consumer involves purchasing goods and services for personal use from businesses. This ultimately involves contract law, since a consumer forms contracts with a business whenever he purchases something. This guide will show consumers the rights they have under both contract law and under statute.
Legal and Contractual Rights When Making a Purchase
- Price Transparency Guidelines by CCCS (With Examples)
- Your Consumer Rights in Singapore and How to Get Recourse
- Can silence amount to acceptance of a contract?
- Unfair Contract Terms Act: UCTA in Singapore
- When Can I Void a Contract For Misrepresentation?
- Making Lemon Law Claims for Defective Items in Singapore
- Hire-Purchase Agreement: Your Rights and Repossession of Goods in Singapore
- Buying a Car in Singapore
- F&B-related Matters
- Online Purchases
Specific Consumer Matters
- Is It Legal to Own Gold Bars or Bullions in Singapore?
- Victim of Hard Selling Sales Tactics in Singapore: What to Do
- Misled by an Advertisement? Here’s What You Can Do
- Missing Parcel? Here’s What You Can Do
- Delayed or Missing Baggage While Travelling? Here's What You Can Do
- What Can I Do If a Shop Vendor Sells Me a Grossly Overpriced Product?
- What Can You Do if You Were Sold a Defective Product in Singapore?
- Counterfeit Goods: Is it Illegal to Sell or Buy Them in Singapore?
- How to Get Back Your Money from a Company That’s Closing Down in Singapore
- Is Ticket Scalping Legal in Singapore? Risks Faced by Buyers/Sellers
- Am I liable for the charges if my credit card is stolen?
- I pawned a piece of jewellery to a pawnshop. What are my rights as a pawner?